Charter & Office Operations Specialist

Charter & Office Operations Specialist

As an Operations Specialist in our Charter and Office Management departments, based in London, you will be at the heart of our operations, driving efficiency and supporting the Charter team to deliver exceptional service while equally overseeing all office coordination. This includes, but is not limited to, managing key office supplier relationships, ensuring the office is well stocked, and providing a welcoming and professional experience for both guests and team members. You will also actively participate in all sustainability initiatives, ensuring Y.CO’s sustainability goals are integrated into daily operations. Additionally, your responsibilities will include developing and optimizing operational processes, managing charter-related documentation, and assisting with Salesforce contact management. You will take the lead on ad hoc projects, ensuring they are completed on time and to a high standard, while also maintaining data integrity and accuracy across our systems. In this role, you will facilitate effective communication and collaboration between departments, ensuring seamless coordination of charter operations. Additionally, you will manage and document standard operating procedures, assist with charter proposals and yacht show logistics. Moreover, you will act as the GDPR Data Protection Champion, ensuring that all data handling processes comply with regulations, and that your team is fully aware of their data protection responsibilities.

About You

Excellent organisational and time management skills

Professional, polite, and friendly attitude

Responsive to critical challenges with tight deadlines

Qualifications

Minimum 3 years’ relevant experience

Proficient in Microsoft Office and Salesforce

Strong English communication skills, both written and verbal